Commercial IT Services
Professional technology solutions for Indianapolis businesses
Managed IT, Custom Software, and AI Automation Under One Local Partner
Whether you need a complete IT department, a custom internal platform, or practical AI workflow automation, we provide architecture-minded execution and ongoing support. Our local team helps Indianapolis businesses build smarter systems that scale.
Why Indianapolis Businesses Choose Us
• Local presence, quick response
• Fixed monthly pricing available
• Industry expertise
• Proactive maintenance
• Strategic IT planning
Our Business Services
Managed IT Services
Complete IT department for your business at a predictable monthly cost.
• 24/7 monitoring and support
• Proactive maintenance
• Help desk support
• Strategic IT planning
Network Infrastructure
Design, implementation, and management of reliable business networks.
• Network design and setup
• Firewall configuration
• VPN solutions
• Network optimization
Cloud Solutions
Modern cloud services to enhance productivity and reduce costs.
• AWS & GCP deployment
• Cloud migration strategy
• Cost-effective PaaS solutions
• Cloud optimization
Help Desk Support
Professional IT support for your team when they need it most.
• Remote support
• On-site assistance
• Ticket management
• User training
Custom Software Development
Architecture-first web applications, internal tools, and integrations for growing teams.
• Custom web applications
• Internal dashboards and portals
• API integration and automation
• Database-backed business systems
AI Automation
Practical AI workflow automation designed for real business processes.
• AI-assisted workflow design
• Document and intake automation
• Human-in-the-loop review
• Cost and security guardrails
SaaS & MVP Development
Launch a focused first product with architecture that can scale over time.
• MVP planning and scoping
• Core product feature delivery
• Subscription and admin tooling
• Cloud deployment and iteration
IT Consulting
Strategic technology guidance to help your business grow.
• Technology roadmaps
• Budget planning
• Vendor management
• Digital transformation
Church IT Services
Specialized technology solutions for churches and ministries.
• Live streaming setup
• Audio/visual systems
• Volunteer training
• Non-profit pricing
Business Continuity
Keep your business running no matter what happens.
• Disaster recovery planning
• Data backup strategies
• Redundancy solutions
• Emergency response
Industries We Serve
Healthcare
Legal
Manufacturing
Retail
Non-Profit
Professional Services
Churches
Education
We support clinics and medical offices with non-HIPAA IT projects (no ePHI handling or HIPAA compliance services).
How IT Support Pricing Works
Transparent, fair pricing for on-site and remote IT work — no hidden fees. Every job starts with a consultation and a clear, upfront estimate.
Time
Billed per hour or per service appointment. You only pay for the time we spend solving your problem.
Labor
Hands-on work by our technicians. From troubleshooting to installations, every task is handled by experienced professionals.
Materials
Parts, cables, and hardware sourced and installed by our team. Equipment we provide with a custom warranty may include a markup.
How Services Are Billed
Most Services
Billed per service appointment or per hour, whichever makes more sense for the job. We always provide a clear, upfront quote before work begins.
Networking & Configuration
Billed per hour or per floor for larger spaces. Complex setups like multi-floor wiring or enterprise networking are scoped individually.
Emergency & After-Hours
Emergency calls are billed at 150% of the base hourly rate with a 1-hour minimum, even for quick fixes.
Travel
Travel is included for all on-site appointments within a 30-mile radius of our Westfield headquarters. No trip charges, no mileage fees.
Payment Methods
We accept debit and credit cards, ACH transfers, and cash. Invoices can be paid online through our payment portal. We do not accept checks.
Project Discounts
For larger projects, we offer discounted project-based pricing that can save you money compared to hourly billing.
Whether that's a flat project price or hourly billing, we'll recommend whichever option costs you less.
Service Contracts
Monthly or yearly contracts available. Contract customers pay less per service appointment during the contract term.
Every contract is custom-tailored to your business needs. No cookie-cutter plans. We build the agreement around how you actually use IT support.
Policies
Late fees: Payment is due upon receipt. Invoices unpaid after 7 days are subject to a $25 one-time late fee plus 10% of the remaining balance per invoice.
Cancellations: Cancellations are free up until the technician arrives on-site. No-shows or cancellations made after the technician has arrived are subject to a $100 fee.
Ready to Transform Your Business IT?
Let's discuss how we can help your Indianapolis business succeed with better technology